The people
Researchers and practitioners who have studied agent failures firsthand — in the lab and in production.
AI Reliability Researcher
Sarah studies failure modes in deployed AI systems at scale. Before founding the How Agents Fail research collective, she spent six years at a major cloud provider building the infrastructure that runs millions of AI API calls per day — and watching them fail in increasingly creative ways.
Enterprise AI Implementation Lead
Marcus has shipped agent systems for Fortune 500 companies across three continents. He specializes in the messy middle: moving from prototype to production, where 90% of agent failures actually occur.